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Ford Explorer 2003 Complaint

Complaint about POWER TRAIN : TRANSFER CASE (4-WHEEL DRIVE)

EVANSTON, IL

Consumer Complaint:
THE TRANSFER CASE FAILED ON OUR 2003 FORD EXPLORER. THIS IS A KNOWN PROBLEM AT FORD AND DUE TO A DESIGN FLAW WITH THE EXPLORER. IT COST $2,000 TO FIX. OUR MECHANIC REFERRED US TO A TRANSMISSION/TRANSFER CASE SPECIALIST WHO HAD SEEN MULTIPLE EXPLORERS WITH THIS PROBLEM. FORD SHOULD ISSUE A RECALL FOR THIS KNOWN DEFECT. THE CONSEQUENCES OF A FAILURE IN THE TRANSFER CASE CAN BE A COMPLETE SHREDDING OF THE GEARS AND SUDDEN LOSS OF POWER, WHICH COULD BE EXTREMELY DANGEROUS. *TR

Date of Incident:
20080130