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Honda Odyssey 2005 Complaint

Complaint about TIRES

VANDIVER, AL

Consumer Complaint:
TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY. HE OBSERVED THAT THE TREAD ON ALL FOUR TIRES WAS WORN. THE CONTACT OWNS RUN FLAT MICHELIN ENERGY LX PAX TIRES. THE TIRE SIZE IS 235-710R-460A. THE TIRE PRESSURE IS 33 ON THE FRONT AND 35 ON THE REAR. THE TREAD ON THE FRONT, REAR PASSENGER AND DRIVER SIDE TIRES TREAD ARE WORN. THE TREADS ARE WEARING ON THE TIRES FASTER THAN NORMAL. A LOCAL TIRE DEALER STATED THAT ONLY HONDA CAN DIAGNOSE THE TIRE FAILURE DUE TO THE SPECIAL METRIC RIMS. THE DEALER AND TIRE MANUFACTURER HAVE ADVISED HIM TO BRING THE VEHICLE TO THE DEALER TO PURCHASE TIRES. THE TIRES ON THE VEHICLE ARE REQUIRED TO BE REPLACED TWO TO THREE TIMES A YEAR COMPARED TO CONVENTIONAL TIRES. HONDA GAVE A QUOTE OF $2,000 TO REPLACE ALL FOUR TIRES. HE WAS NOT ADVISED AT THE TIME THE VEHICLE WAS PURCHASED OF THE ADDITIONAL COST TO CHANGE THE TIRES OR THAT THE TIRES LAST HALF AS LONG AS NORMAL TIRES. THE CONTACT ASKED HONDA TO REPLACE THE CURRENT 710 RIMS WITH CONVENTIONAL 17 INCH RIMS; HOWEVER, HE HASN'T RECEIVED A RESPONSE. THE CONTACT FILED COMPLAINT/CASE NUMBER, N012008-01-0201951 WITH THE MANUFACTURERS CUSTOMER CARE CENTER. HE ALSO SPOKE WITH THE TIRE MANUFACTURER AND AN ATTORNEY. THE CURRENT AND FAILURE MILEAGES WERE 6,000.

Date of Incident:
20071228