ARLINGTON HEIGHTS, IL
Consumer Complaint:
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 25 MPH ON A SUNNY DAY HEARD AND FELT A BUMP. SHE OBSERVED FROM THE REARVIEW MIRROR THAT THERE WAS A TIRE IN THE ROAD AND REALIZED IT WAS THE EMERGENCY SPARE TIRE. THERE WAS A BROKEN BOLT FOUND WITH THE TIRE IN THE STREET. THE CONSUMER STATED THE BOLT, CABLE, AND SUSPENSION MECHANISM WAS APPARENTLY RUSTY AND WORN. THE NUMBER OF CYLINDERS WERE UNAVAILABLE. THE FAILURE WAS 82,185 ,AND THE CURRENT MILEAGE IS 82,189. *AK THE CONSUMER PROVIDED THE REPAIR INVOICE. THE DEALER STATED REPLACED FRONT AND REAR BRAKES, ROTORS AND SERVICED CALIPER. THE DEALER ALSO REPLACED THE SPARE TIRE. UPDATED 05/23/07 *TR
Date of Incident:
20070429
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