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Saab 9-5 2001 Complaint

Complaint about ELECTRICAL SYSTEM : IGNITION : MODULE

SPRING BRANCH, TX

Consumer Complaint:
2001 SAAB 9-5, CONSUMER HAS NOT RECEIVED REIMBURSEMENT FOR THE RECALL WORK DONE ON THE VEHICLE. *KB THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL ONE MONTH LATER, AFTER THE REPAIRS WERE ALREADY PAID FOR. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT HER REFUND, SHE WAS TOLD BY THE MANUFACTURER, THAT THEY DIDN'T HAVE ALL OF THE PAPERWORK AND ALSO THEY DIDN'T HAVE HER ADDRESS. NINE MONTHS LATER, THE CONSUMER STILL HAS NOT RECEIVED REIMBURSEMENT. THE CATALYTIC CONVERTER WAS REPLACED. *JB

Date of Incident:
20050118