MACKINAW, IL
Consumer Complaint:
COSCO EDDIE BAUER CHILD SAFETY SEAT MODEL 22-625-MAC, MANUFACTURED 10/13/03, OG2C. I HAVE HAD NUMEROUS PROBLEMS WITH THE STRAPS ON THIS SEAT COMING UNDONE BEHIND THE SEAT. THE "TEETH" THAT ARE SUPPOSED TO HOLD THE ADJUSTED STRAPS IN PLACE DO NOT HOLD THEM, AND THE STRAP SIMPLY COMES OUT BECAUSE THERE IS NOTHING TO PREVENT IT FROM DOING SO. I CONTACTED THE COMPANY DIRECTLY, THEY SAID THEY WERE SENDING ME A REPLACEMENT STRAP TO TAKE CARE OF THE PROBLEM. ALL THEY SENT WAS THE SAME STRAP, NO INSTRUCTIONS, DIRECTIONS, RECOMMENDATIONS, ETC. AND I CONTINUE TO HAVE THE PROBLEM. ON AT LEAST FOUR DIFFERENT OCCASIONS, I THOUGHT MY CHILD WAS SAFELY IN HER SEAT, ONLY TO FIND THE STRAPS COMPLETELY UNATTACHED IN THE BACK.*AK
Date of Incident:
20050102
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