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Unknown Unknown 9999 Complaint

Complaint about TIRES

CHITTENANGO, NY

Consumer Complaint:
MY CAR STARTED SHAKING AT SPEEDS OF 15 TO 20 MPH AND PULLING HARD TO THE RIGHT. WHEN I TOOK THE CAR INTO THE DEALERSHIP THEY INFORMED ME THAT I MUST HAVE "HIT SOMETHING AT A FAST SPEED BECAUSE MY RIM WAS SEVERLY BENT. THEN THEY PROCEEDED TO TELL ME THERE WERE SEVERAL OTHER PROBLEMS WRONG. THE CAR WAS ALMOST AT 48,000 MILES. I PAID OUT OF POCKET, SIMPLY TAKING THEIR WORD FOR IT. THEN I KEPT LOSING AIR OUT OF ANOTHER TIRE ON THE OPPOSITE SIDE. AT THIS TIME I FIGURED IT WAS THE TIRE THAT I PURCHASED A FEW MONTHS EARLIER. I HAD THE TECH. TAKE A LOOK AT IT AND HE SHOWED ME THAT THERE WERE SEVERAL CRACKS IN THE RIM WHICH WERE ALLOWING THE AIR IN THE TIRE TO LEAK. ONCE AGAIN I BOUGHT THE CAR TO THE DEALERSHIP WHERE I HAD TO SPEND ANOTHER $230 TO GET A NEW RIM. I HAVE HAD SEVERAL CARS IN MY LIFE AND NEVER ONCE HAD TO REPLACE ONE RIM LET ALONE 2 AND IN A PERIOD OF 2 MONTHS. I THINK SOMEONE NEEDS TO LOOK INTO THIS. THIS IS NOT ONLY EXPENSIVE BUT EXTREMELY DANGEROUS. I THINK THAT THE MANUFACTURER SHOULD HAVE A RECALL ON THESE RIMS AND REFUND THE CUSTOMERS THAT HAD TO PAY OUT OF POCKET.*AK

Date of Incident:
20040715