VANCOUVER, WA
Consumer Complaint:
WHILE DRIVING ON THE FREEWAY MY ABS LIGHT CAME ON. THE DISPLAY READ"STOP, BRAKE FAILURE IMMANENT". AFTER TALKING ON MY CELL PHONE WITH MY REGULAR VW MECHANIC HE SAID IT WOULD BE SAFE TO DRIVE EXCEPT I WOULD NOT HAVE ANY ANTI-LOCK BRAKING CAPABILITY. I HAD TO TAKE THE CAR TO THE DEALER AND THEY DIAGNOST THE ANTI-LOCK BRAKE CONTROLER AND PUMP. THE DIAGNOSTIC COST ME $90.00 AND LATER WHEN THEY FOUND THE PART THAT BILL WAS $1580.85. WHY IS A SAFETY ITEM LIKE THAT NOT PAYED FOR BY THE MANUFACTURER? THE CAR IS 4 YEARS OLD AND HAS 70,000 MILES ON IT. SEEMS A LITTLE TO SOON TO BE REPLACING SUCH A SELDOM USED AND EXPENSIVE PART.*AK
Date of Incident:
20040515
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