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Dodge Dakota Quad Cab 2001 Complaint

Complaint about SUSPENSION : FRONT : CONTROL ARM : UPPER BALL JOINT

LOVINGTON, IL

Consumer Complaint:
2001 DODGE DAKOTA HAS NEVER HELD IT'S ALIGHNMENT SINCE IT WAS BOUGHT BRAND NEW. WHEN WE HEARD THE REPORT ON CBS NEWS ABOUT BALL JOINT PROBLEMS ON THIS TYPE OF VEHICLE, AND CHECKED IN INTERNET ABOUT SAME PROBLEM WE BECAME VERY ALARMED. I TOOK THE TRUCK IN AGAIN TO SEE WHAT WAS WRONG WITH IT AND HAD THEM CHECK THE BALL JOINTS JUST IN CASE. THEY SAID IT HAS PROBLEM, AND WE ARE NOT THE ONLY CUSTOMERS WITH THIS PROBLEM ON THIS YEAR OR TYPE OF TRUCK. THE DEALER CAN NOT GET THE BALL JOINTS IN BECAUSE THEY ARE ON BACK ORDER, TOO MUCH DEMAND. THERE IS NOT A RECALL AS OF YET. THIS TRUCK HAS HAD A PROBLEM SINCE WE BOUGHT IT THAT KEEPS IT FROM HOLDING AN ALIGHNMENT. THERE ARE OTHER CASES OF PROBLEMS WITH THIS TYPE OF TRUCK, AND DURANGOS (USE THE SAME BALL JOINT). THE COMPANY DOES NOT WANT TO FACE THE PROBLEM. I BELIEVE THAT AN INVESTAGATION SHOULD BE DONE ON THESE TRUCKS BEFORE SOMEONE IS HURT OR KILLED. I ALSO BELIEVE THAT MANY CASES OF THE PROBLEM WERE NOT REPORTED, THEY WERE PROBLEY JUST FIXED OR TRADED OFF. I AM USEING THE MOST RECENT DATE ONLY TO BE ABLE TO PRECEED.*AK

Date of Incident:
20040310