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Dodge Durango 1998 Complaint

Complaint about SUSPENSION

PLACITAS, NM

Consumer Complaint:
THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE FOR ANALYSIS. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACING. *AK THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIRS IN LIGHT OF THE NATIONAL PUBLICITY CONCERNING THE DEFECTIVE BALL JOINTS. THERE WAS EXCESSIVE PLAY IN THE FRONT SHOCKS WHICH LEAKED OIL. THE CONTROL ARMS AND THE BALL JOINTS WERE REPLACED. *SC *JB

Date of Incident:
20040315