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Dodge Durango 2003 Complaint

Complaint about POWER TRAIN : AUTOMATIC TRANSMISSION

NOVI, MI

Consumer Complaint:
I AM DRIVING 2003 DODGE DURAGO. ON 3-12-04, I WENT TO A CAR WASH. I SHIFT THE LEVER TO N, AND THE PRNDL SHOWED THE N POSITION. WHEN THE WASH DONE, THE DYE STARTED, I FELT THE CAR WAS GOING BACKWARD. I DID NOT KNOW WHAT WAS HAPPENING UNTIL I HIT THE CAR BEHIND ME. THE CAR WASH MECHINE STOPPED, I NOTICE THAT THE PRNDL WAS ILLUMINATING HALF OF THE R, THE CAR WAS CHANGED TO REVERSE! THE SIMILAR THING HAPPEND BEFORE. ONE TIME I WAS DRIVING ON THE LOCAL ROAD(45 MILE/HOUR), IN A SUDDEN, I HEARD STRANGE LOAD NOISE, THEN I SAW THE PRNDL SHOWING "2" INSTEAD OF THE "D". ANOTHER TIME, THE GEAR WAS CHANGED FROM "D" TO "N" WHEN I WAS DRIVING. *AK

Date of Incident:
20040310