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Dodge Durango 1998 Complaint

Complaint about SUSPENSION : FRONT : CONTROL ARM : LOWER BALL JOINT

JACKSONVILLE, FL

Consumer Complaint:
I OWN A DODGE DURANGO 1998 AND I SAW THAT YOU ARE DOING AN INVESTIGATION OF THE DURANGO'S. I RECENTLY TOOK MY DURANGO TO A TIRE SPECIALIST TO GET AN ALIGNMENT DONE THE VEHICLE HAS BEEN PULLING FOR SOME TIME NOW. THEY INFORMED ME THAT THE BALL JOINTS AND THE 2 OUTER AND 1 INNER TIE RODS ARE BAD AND NEED TO BE REPLACED. IF I TAKE THE VEHICLE TO THE DEALERSHIP ITS GOING TO BE ABOUT A 900 PROCEDURE WHERE IF I TAKE IT TO SOMEONE ELSE IT WILL BE A 700 PROCEDURE BUT IN ORDER TO BE RE-IMBURSED IF A RECALL DOES COME OUT I WAS TOLD THAT I HAVE TO TAKE IT TO THE DEALER. I AM A PREGNANT WOMAN AND I HAVE A 1 YEAR OLD CHILD. I AM REALLY WORRIED THAT SOMETHING THAT OTHER MOTHERS HAVE EXPERIENCED WILL ALSO HAPPEN TO ME AND MY FAMILY. I AM THE ONE THAT DRIVES THIS VEHICLE DAY IN AND DAY OUT. SINCE WE BOUGHT THE DURANGO IN 2002 WE HAVE HAD TO REPLACE TIRES, BRAKES, WATER PUMP, RADIATIOR, NOW THE AC IS NOT BLOWING COLD OR EVEN COOL AIR AND WE NEED THE BALL JOINTS AND TIE RODS REPLACED. YOU HAVE MY WORD THAT I WILL NEVER BUY ANOTHER DODGE. I KNOW THIS IS BEING INVESTIGATED AND I WANTED TO LET YOU KNOW THAT THIS IS A SEVERE PROBLEM AND I HOPE THEY DO SOMETHING SOON BEFORE PEOPLE DIE. *AK

Date of Incident:
20030301