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Firestone Steeltex A/t 9999 Complaint

Complaint about TIRES

KLEIN, TX

Consumer Complaint:
FIRESTONE STEELTEX TIRES FOR 2002 FORD EXCURSION RECALLED. CONSUMER HAD ALREADY REPLACED TWO OF THE TIRES WITH MICHELIN. FORD DEALER SAYS REPLACE ALL 5 TIRES INCLUDING MICHELIN WITH PROPOSED B. F. GOODRICH OR NO TIRES REPLACED. CONSUMER PREFERS KEEPING MICHELIN TIRES. NO COMPENSATION OFFERED. CONSUMER EXPERIENCED A BLOW OUT WITH FIRESTONE STEELTEX ON PREVIOUS MODEL EXCURSION (2000) AND FILED COMPLAINT AND DID NOT RECIEVE ANY RESPONSE. FORD SHOULD ALLOW ME TO REPLACE THE 3 DEFECTIVE TIRES, UNDER THE RECALL, AND KEEP THE REPLACED TIRES, IN FACT, CONSUMER SHOULD BE REIMBURSED.

Date of Incident:
20040309