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Dodge Durango 1999 Complaint

Complaint about SUSPENSION : FRONT : CONTROL ARM : LOWER BALL JOINT

LITTLETON, CO

Consumer Complaint:
MY 99 DODGE DURANGO WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND I WAS THEN TOLD I COULD NOT DRIVE IT HOME...IT WAS TOO DANGEROUS! THE BALL JOINTS NEEDED TO BE REPLACED BECAUSE THEY WERE DEFECTIVE. I LEFT WITH A $1000 BALL JOINT REPLACEMENT AND WAS TERRIFIED TO THINK THAT IF I HADN'T GONE IN FOR MAINTENANCE, THE WHEELS COULD HAVE BROKEN OFF THE CAR!!! I AM A MOTHER OF 3 SMALL CHILDREN AND THE THOUGHT OF WHAT COULD OF HAPPENED MAKES ME SICK. PLEASE ENCOURAGE DODGE TO RECALL THIS PART IMMEDIATELY BEFORE THE "COULD HAVE" TURNS INTO A TRAGIC FATALITY. THANK YOU, SHERRI SCHOENFELDT. *AK

Date of Incident:
20021212