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Volkswagen Jetta 2003 Complaint

Complaint about SEATS : FRONT ASSEMBLY : SEAT HEATER/COOLER

LOCKPORT, NY

Consumer Complaint:
I OWN A VOLKSWAGEN 2003 JETTA WAGON. THE DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER. WHEN BROUGHT IN FOR SERVICE I ASKED THEM TO CHECK THE PASSENGER SIDE FOR THE DEFECTIVE PART AND THEY SAID THERE WAS NO PROBLEM. ONE MONTH LATER I STARTED SMELLING THE SAME SYNTHETIC BURNING SMELL, AND NOTICED A DISCOLORATION ON THE SEAT WHERE THE HOT SECTION IS. *AK

Date of Incident:
20031120