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Honda Accord 2003 Complaint

Complaint about ENGINE AND ENGINE COOLING : EXHAUST SYSTEM : EMISSION CONTROL : CATALYTIC CONVERTOR

MILFORD, NJ

Consumer Complaint:
I HAVE A 2003 HONDA ACCORD EX V6 AND IT HAS HAD A ROTTEN EGG SMELL SINCE THE FIRST DAY I PURCHASED IT (BRAND NEW AT THE TIME). I HAD CALLED MY LOCAL HONDA SERVICE DEPT. TO SEE WHAT COULD BE DONE ABOUT THE SMELL. I WAS INFORMED THAT SINCE THE CAR WAS NEW, IT WAS STILL IN THE "BREAK IN" PERIOD AND TO WAIT UNTIL AFTER 10,000-12,000 MILES. I AM NOW AT 16,000 MILES AND THE CAR STILL HAS THE FOUL ODOR. I CALLED HONDA AGAIN AND THEY TOLD ME TO WAIT UNTIL THE WEATHER BREAKS AND IN THE SPRING TIME IF IT STILL SMELLS TO BRING IT IN. THE SMELL IS SO BAD THAT IT SMELLS NOT ONLY ON THE OUTSIDE OF THE CAR BUT ON THE INSIDE TOO. I TOOK THE CAR IN ANYWAY, EVEN THOUGH HONDA RECOMMENDED TO WAIT A FEW MORE MONTHS. NEEDLESS TO SAY, THEY DID ADMIT TO FINDING A BULLETIN FOR THE HONDA ACCORDS STATING THAT THE CATALYTIC CONVERTERS NEED TO BE CHANGED AND THEY NEED TO SEAL LEAKS IN THE CAR. THEY HAVE TO NOW ORDER THE PART AND SCHEDULE ANOTHER DATE TO FIX THE PROBLEM.*AK

Date of Incident:
20040224