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Dodge Ram Quad Cab 2002 Complaint

Complaint about STEERING : RACK AND PINION

FONTANA, CA

Consumer Complaint:
CURRENTLY OWN A 2002 DODGE RAM QUAD CAB. I HAVE HAD NUMEROUS PROBLEMS WITH MY TRUCK. I MYSELF HAVE ALSO EXPERIENCED THE SAME PROBLEMS WITH THE TRANSMISSION JERKING AS WELL AS THE VEHICLE COMPLETELY SHUTTING OFF WHEN IDLING (AND NOT EVEN AT LONG PERIODS OF TIME). AT TIMES WHEN PUTTING INTO REVERSE, THE VEHICLE WILL NOT MOVE AT ALL AND I HAVE TO COMPLETELY SHUT OFF THE TRUCK AND RESTART IT TO GET IT TO MOVE. I HAVEN'T HAD IT REPORTED AT THE DEALER YET BECAUSE THEY WILL BE UNABLE TO DUPLICATE. JUST NOTICED A PROBLEM WITH MY REAR TAILLIGHTS. AT DIFFERENT TIMES, DIFFERENT BULBS WOULD SEEM TO GO OUT CAUSING THE "LAMP OUT" INDICATOR LAMP TO ILLUMINATE. WHEN I WENT TO CHANGE THE BULB MYSELF (CAUSE BULBS ARE NOT WARRANTY), I FOUND THAT THE SOCKETS WERE CAUSING THE BULB HOUSING TO MELT INSIDE THE SOCKETS AS WELL AS ON THE BULBS. I TOOK IT TO THE DEALER AND THEY ONLY REPLACED ONE SIDE BECAUSE THE OTHER THEY DID NOT HAVE IN STOCK, YET THEY DID NOT EVEN BOTHER ORDERING THE OTHER SIDE. I HAVE ALREADY HAD MY RACK & PINION REPLACED BECAUSE IT WAS LEAKING AND ALSO HAVE HAD TO HAVE MY TCM AND PCM REPROGRAMED BECAUSE THEY WERE CAUSING MY CHECK ENGINE LIGHT TO COME ON AS WELL AS MAKING MY AIR CONDITIONING INOPERATIVE. *AK

Date of Incident:
20040217