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Dodge Durango 1999 Complaint

Complaint about SUSPENSION : FRONT : CONTROL ARM : UPPER BALL JOINT

APPLETON, WI

Consumer Complaint:
AFTER THE CONSUMER HEARD ABOUT THE FAULTY BALLS JOINTS ON DODGE DURANGO'S SHE TOOK HER VEHICLE TO THE DEALER FOR A CHECK UP. THE TECHNICIAN INDICATED THAT THE VEHICLE WASN'T SAFE TO DRIVE BECAUSE THE BALL JOINTS WERE LOOSE. FOR SAFETY REASONS THE CONSUMER HAD THE BALL JOINTS REPLACED IMMEDIATELY TO A TUNE OF $900.00 DOLLARS. THE CONSUMER WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM *LA

Date of Incident:
20040219