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Nissan Xterra 2001 Complaint

Complaint about FUEL SYSTEM, GASOLINE : DELIVERY : FUEL PUMP

VIENNA, VA

Consumer Complaint:
2001 NISSAN XTERRA - I WAS JUST GETTING OFF A BUSY RT. 95 AND MY CAR JUST TURNED OFF - NO POWER STEERING,ETC. I WAS LUCKILY ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT CAUSING AN ACCIDENT WHERE I HAD TO LEAVE IT OVERNIGHT. CALLED TWO NISSAN DEALERSHIPS THE NEXT DAY AND THEY WERE UNABLE TO FIT ME IN FOR TWO DAYS, SO I NEEDED MY XTERRA FIXED SO I TOOK IT TO AN INDEPENDENT AUTO SHOP. THEY SAID MY FUEL PUMP SENDING UNIT SHORTED OUT WHICH IN EFFECT SHORTED OUT MY FUEL PUMP, BOTH WERE REPLACED - $962 LATER.....I TOOK IT TO THE DEALERSHIP AND THEY WERE WELL AWARE OF THE PROBLEM (I SHOWED THEM THE NISSAN FAULTY PART) AND THEY REFERRED ME TO NISSAN CONSUMER AFFAIRS. I SPOKE WITH SOMEONE THERE AND SHE INVESTIGATED THE PROBLEM AND SAID THEY WEREN'T IN THE POSITION TO REIMBURSE ME B/C THE WORK WASN'T DONE AT THE NISSAN DEALERSHIP, SHE DIDN'T KNOW WHEN THERE WOULD BE A RECALL....I WOULD'VE HAD A GREATER CHANCE OF GETTING MY MONEY BACK IF I TOOK IT TO THE DEALERSHIP. REGARDLESS, IN THE END I PAID $962 FOR A FAULTY NISSAN PART WHICH HASN'T BEEN RECALLED AND HAS THE POTENTIAL TO CAUSE MANY FATAL ACCIDENTS - GO FIGURE!!

Date of Incident:
20040206