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Dodge Durango 1999 Complaint

Complaint about SUSPENSION : FRONT : CONTROL ARM : LOWER BALL JOINT

POST FALLS, ID

Consumer Complaint:
MY 1999 DODGE DURANGO WITH 65,000 MILES OF GENTLE ALL HIGHWAY DRIVING HAS JUST BEEN DIAGNOSED WITH COMPLETELY SHOT UPPER AND LOWER BALL JOINTS. THE ONLY SYMPTOM OF ALIGNMENT PROBLEMS WAS EXCESSIVE WEAR ON THE INSIDE PORTION OF BOTH FRONT TIRES. THE FRONT END CAN NOT BE ALIGNED UNTIL ABOUT $500 WORTH OF REPAIRS ARE DONE. NO WAY SHOULD BALL JOINTS WEAR OUT AT ABOUT THE SAME PACE THAT TIRES WEAR OUT. THERE IS ABSOLUTELY POSITIVELY A DESIGN OR MATERIALS DEFECT ASSOCIATED WITH THE BALL JOINTS. PLEASE DON'T WAIT FOR THE RASH OF ACCIDENTS THAT IS SURE TO COME AS A RESULT OF THIS PROBLEM BEFORE TAKING MEANINGFUL ACTION. AT THE VERY LEAST DODGE DURANGO OWNERS SHOULD BE NOTIFIED OF A POTENTIAL PROBLEM AND BE ENCOURAGED TO HAVE A QUALIFIED TECHNICIAN PERFORM AN INSPECTION OF FRONT END SUSPENSION COMPONENTS. *JB

Date of Incident:
20040217