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Ford Escape 2001 Complaint

Complaint about STRUCTURE : BODY : DOOR : HINGE AND ATTACHMENTS

METUCHEN, NJ

Consumer Complaint:
DRIVER SIDE DOOR FELL OFF WHEN THE DRIVER OPENED IT TO EXIST THE VEHICLE. THIS FAILURE WAS CAUSED BY THE TOP CLIP FALLING OUT WHICH CAUSE THE HINGE PIN TO LOOSEN AND FALL OUT BECAUSE OF THE WAY IT WAS INSTALLED. THE MANUFACTURER HAD BEEN NOTIFIED, BUT THE CAUSE OF THE FAILURE HAD NOT YET BEEN DETERMINED.*AK