Home :: Pontiac :: Bonneville :: 2003

Pontiac Bonneville 2003 Complaint

Complaint about ELECTRICAL SYSTEM

BROOKLYN, NY

Consumer Complaint:
VEHICLE SPEAKER LOCATED ON THE REAR DECK CAUGHT ON FIRE. *MR SHORTLY AFTER PURCHASE, WHILE THE VEHICLE WAS BEING OPERATED, THE SPEAKER ON THE REAR DECK CAUGHT FIRE. THE SERVICE DEALER STATED THE PROBLEM WAS DUE TO THE ELECTRICAL SYSTEM AND SUGGESTED THE REMOVAL OF ALL NON-ESSENTIAL FUSES AND ELECTRICAL CONNECTIONS IMMEDIATELY. (WHICH WAS COMPLETED BY THE SERVICE DEALER) THE SERVICE DEALER THEN SUGGESTED THE VEHICLE HAD A DEFECT AND TO RETURN IT TO THE SELLING DEALER. THE SELLING DEALER REFUSED TO AFFIRMATIVELY IDENTIFY THE SPECIFIC CAUSE OF THE FIRE AND INSISTED THAT THE CONSUMER CONTINUE TO OPERATE THE VEHICLE. THE CONSUMER REQUESTED THE DEALER TO GIVE AN EXPLANATION OF THE CAUSE OF THE FIRE, COPIES OF THEIR NTSB, AND A REPLACEMENT VEHICLE. THE SERVICE DEALER REFUSED TO PROVIDE. *SCC *JB

Date of Incident:
20030404

Vehicle was involved in a fire.