SANTA CRUZ, CA
Consumer Complaint:
FRONT DISC BRAKE PADS ARE WORN AND MUST BE REPLACED AFTER 15,000 MILES. FORD DEALER CLAIMS THE PREMATURE WEAR IS NORMAL AND NOT COVERED BY WARRANTY. THE VEHICLE IS DRIVEN GENTLY IN A COMBINATION OF CITY AND OPEN ROAD DRIVING, WITHOUT ANY UNUSUAL BRAKING REQUIREMENTS. WE LIVE NEAR SOME MOUNTAINS, BUT THIS VEHICLE IS ALMOST NEVER DRIVEN IN THE MOUNTAINS. THERE HAVE BEEN NO UNUSUAL EVENTS THAT MIGHT HAVE DAMAGED THE BRAKES. THEREFORE THE PAD AND/OR ROTOR ARE DEFECTIVE IN DESIGN OR MANUFACTURER. THERE IS NO WAY THAT TOTAL WEAR OF THE BRAKES SHOULD OCCUR IN ONLY 15,000 MILES OF NORMAL DRIVING.*JB
Date of Incident:
20030214
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