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Honda Civic 1997 Complaint

Complaint about POWER TRAIN : AUTOMATIC TRANSMISSION

IRVINE, CA

Consumer Complaint:
I PURCHASED AN AUTOMATIC 1997 HONDA CIVIC EX FROM COSTA MESA HONDA IN COSTA MESA, CA ON MARCH 11, 2000. I PURCHASED THE VEHICLE WITH 27,000 MILES ON IT. TODAY (2/6/03) THE CAR HAS A TOTAL OF 50,734 MILES ON IT. I HAVE PERSONALLY ONLY DRIVEN 24,000 MILES IN A TOTAL OF 3 YEARS. THE TRANSMISSION IS TOAST AND NEEDS TO BE REPLACED. THERE HAVE BEEN TRANSMISSION RECALLS/ WARRANTY EXTENSIONS ON OTHER HONDA MAKES AND MODELS. THE '97 CIVIC UNFORTUNATELY IS NOT ONE OF THEM. I HAVE TAKEN MY CAR TO A MECHANIC NOT AFFILIATED WITH HONDA FOR A "SECOND" OPINION AND THE MECHANIC HAS STATED THAT THIS SHOULD NOT BE HAPPENING TO SUCH A "YOUNG" CAR WITH ONLY 50,000 MILES. HE SAID THAT MOST VEHICLES DON'T EXPERIENCE TRANSMISSION PROBLEMS UNTIL THEY HAVE REACHED AN EXCESS OF 90- 100,000 MILES. BASED ON THE INFORMATION HE HAS GATHERED FROM MY SERVICE RECORDS AS WELL AS THE INFORMATION PROVIDED FROM OTHER SOURCES, HE BELIEVES THAT THIS IS NOT A PROBLEM WHICH I HAVE CAUSED. I FEEL THAT HONDA SHOULD REPLACE/FIX THE TRANSMISSION FREE OF CHARGE OR FOR MINIMAL COST TO ME. THEY ARE STATING THAT BECAUSE I DID NOT PURCHASE AN EXTENDED WARRANTY (WHEN I PURCHASED MY VEHICLE IT STILL HAD THE NORMAL FACTORY 3 YEAR... 36,000 MILE WARRANTY IN PLACE). I FEEL THAT HONDA IS RIPPING ME OFF BY NOT WORKING WITH ME ON THIS ISSUE. PLEASE NOTE THAT I WILL NEVER PURCHASE ANOTHER HONDA AND I WILL BE SURE THAT NO ONE IN MY FAMILY OR ANY OF MY CLOSE FRIENDS EVER PURCHASE A HONDA. I WOULD HATE FOR OTHER PEOPLE TO GO THROUGH THE SAME THING I AM.

Date of Incident:
20030202