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Honda Passport 1998 Complaint

Complaint about SUSPENSION : FRONT

HOUSTON, TX

Consumer Complaint:
VEHICLE SHIMMIES AND WOBBLES BETWEEEN 60 - 70 MPH. STEERING WHEEL BEGINS TO VIBRATE AT 60-70 MPH. FIRST TRIP WAS TOLD TIRES NEEDED BALANCING. TIRES WERE BALANCED AND SERVICE INDICATED THE PROBLEM WAS RESOLVED. RETURNED LESS THAN A MONTH LATER AND WAS TOLD A "SLIGHT" VIBRATION WAS "NORMAL". HOWEVER THE VIBRATION IS EXTREME. CAR HAS BEEN SERVICED 3 - 4 TIMES SINCE INITIAL VISIT TO DEALERSHIP AND WAS TOLD BY SERVICE MANAGER HE WAS HAD BEEN IN CONTACT WITH AMERICAN HONDA AND HONDA ENGINEERS WERE WORKING ON A SOLUTION BUT A TIME FRAME FOR AN ANSWER WAS UNKNOWN. WAS CONTACTED BY AMERICAN HONDA AND TOLD TO RETURN THE VEHICLE FOR ADDITIONAL BALANCING. VEHILCE KEPT FOR A WEEK BUT THE PROBLEM WAS UNRESOLVED. HELP!!!! *AK

Date of Incident:
19980728