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Ford Explorer 1992 Complaint

Complaint about STRUCTURE : BODY : DOOR

MC HENRY, IL

Consumer Complaint:
THE DOOR GRIP ON THE DRIVERS SIDE OF THE EXPLORER CRACKED OFF FIRST. ONE MONTH LATER THE DOOR GRIP ON THE PASSENGERS SIDE CRACKED OFF. THE DOOR GRIP IS THE ONLY WAY OF SECURELY CLOSING THE DOORS. THE GRIP CRACKED OFF AS IT IS ONE MOLDED PIECE. THE ONLY MEANS OF REPAIR IS TO REPLACE THE ENTIRE DOOR PANEL AT A COST OF $415.00 PER DOOR PLUS LABOR. THIS GRIP HAS SINCE BEEN REDESIGNED TO ELIMINATE THIS PROBLEM

Date of Incident:
19981214