CHICAGO, IL
Consumer Complaint:
I CHOSE A CHEVY BLAZER BECAUSE I KNOW THAT CHEVY IS KNOWN FOR THE QUALITY OF THEIR TRUCKS. UNFORTUNATELY I COULDN'T BE ANY MORE DISAPPOINTED WITH MY PURCHASE AND ALSO WITH MY DEALER. EVER SINCE I OWNED MY 1996 CHEVY BLAZER I'VE HAD PROBLEMS WITH IT AND THE DEALERSHIP HAS CONTINUED TO TAKE ADVANTAGE AS ME AS A CUSTOMER. I CAN'T BELIEVE HOW UNPROFESSIONAL A DEALERSHIP CAN BE AND ALSO HOW A NEW VEHICLE CAN BE SO UNRELIABLE. THE 4TH DAY I HAD THIS TRUCK 4 -WHEEL DRIVE WENT OUT, I TOOK IT TO WILLIAM CHEVROLET AND THEY TOOK 2 WEEKS TO FIX IT, NOT ONLY THAT, BUT THEY TOLD ME TO RENT A CAR KNOWING THAT I WAS UNDER 25, INSTEAD OF LENDING ME A REPLACEMENT CAR. IN LAST 3 YEARS THE BRAKES HAVE GONE OUT ON ME 8 TIMES, AND THE DEALERSHIP WOULDN'T ONCE COVER IT. MY WIPER MOTOR WENT OUT JUST BEFORE THE WIPER PIECE RECALL WENT OUT, I PAID FOR THEM TO FIX IT, AND GIVE ME A NEW MOTOR. BUT THEN, WHEN I WENT TO THE DEALERSHIP WITH THE RECALL THEY WOULDN'T REIMBURSE ME FOR THE MOTOR JUST THE PIECE. I DON'T UNDERSTAND IF THAT PIECE CAUSED MY WIPER MOTOR TO GO OUT THAT WHY DO I HAVE TO PAY FOR IT? MY HEATER IS NOW NOT WORKING TO IT'S FULLEST AND IT'S THE MIDDLE OF WINTER. WE JUST GOT 21 INCHES OF SNOW AND MY 4 WHEEL DRIVE IS NOT WORKING AGAIN. I WAS UNAWARE THAT MY 4 WHEEL DRIVE WAS NOT WORKING 2 DAYS AGO, I TURNED ONTO INDIANAPOLIS BLVD, AND MY BLAZER DID A 360 IN THE MIDDLE OF A BUSY INTERSECTION, ALMOST CAUSING A 4 CAR ACCIDENT. AFTER THAT I CHECKED TO SEE IF MY FRONT WHEEL WERE MOVING, AND OFCOURSE THEY WEREN'T, THEREFORE I ONLY HAVE REAR WHEEL DRIVE ON A $25,000 4X4. THE LAST 2 DAYS HAVE BEEN HELL, FIRST I COULD NOT GET MY TRUCK OUT OF ITS PARKING SPOT AFTER I'D SHOVELED FOR AN HOUR, AFTER I FINALLY GOT IT OUT, IT GOT STUCK IN THE SNOW ABOUT 7 TIMES, WHILE 1989 ESCORTS ARE DRIVING AROUND EFFORTLESSLY. IT'S SO RIDICULOUS, I HAVE TO BE AFRAID TO TAKE MY TRUCK AROUND THE BLOCK BECAUSE IT GETS STUCK IN AN INCH OF SNOW. I'M SITTING HERE NOW BECAUSE MY VEHICLE CAN'T GET ME TO WORK.
Date of Incident:
19960301
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